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Privacy Policy
Privacy Policy
The data that is collected
Data is collected in the following forms:
- Identity Data: This includes your name, language, contact information, location, and more.
- Transaction Details: This includes payment or card information, orders and returns, and purchase history.
- Geolocation Data: If you interact with us via your phone, this data will be collected.
- Commercial Information: This refers to data if you have subscribed to our newsletter or promotional emails.
- Preferences: This includes information about your tastes and preferences.
- Browser Information and IP Address
When you are asked to provide your details, some fields will be marked as compulsory because they are necessary for us to deliver the products or services you require. If this information is not provided, you may not be able to access or fully enjoy the intended functionalities or services. For example, without your name and contact information, we may not be able to process your orders or offer customer support.
What is the collected data used for
We will primarily utilize your data to manage your registration, process your purchases of our products and services, address your inquiries, and clarify any uncertainties you may have. Additionally, if you wish, we will send you personalized communications.
With whom the information is shared
Aapnah.com handles the personal data collected from users with utmost sensitivity and care. We protect all personal information shared with us and only share it with third-party service providers that help us in catering to your needs. Apart from this, your information is only shared when:
- A reliable partner requires the information. In this case, the partner is obligated to agree to our terms and conditions and sign a confidentiality agreement.
- Required by the court of law. We will provide the information demanded of us in any legal process involving us.
Data Integrity
Aapnah.com collects and processes customers’ personal information according to its privacy policy. We ensure that the data collected and processed by us is used solely to provide efficient services to our customers. Therefore, we urge our users to provide accurate information while availing our services.
Personal Information
The functionality of this website requires users to provide their contact information (such as phone number and email address) as well as their details (including name, display picture, and address). The collected user data is used solely to provide users with effective customer service, to market products effectively, to sell or deliver the property of sellers to buyers, and to provide professional services to clients and customers. Aapnah does not sell, transfer, exchange, trade, or disclose your personal information with any outside parties, except when we believe that the law requires it.
Security & Confidentiality
Our systems are designed with the security and privacy of the data shared with us in mind.
- Encryption protocols and software are used while transmitting personal information.
- PCI DSS (Payment Card Industry Data Security Standard) is followed while handling credit card data.
- We offer additional security features on devices to safeguard against unauthorized access and loss of data.
The choices the customer has
- Customers have the option to opt out of our newsletter and email services whenever they desire.
- They have the option not to provide certain information, but this might affect the customer experience.
- They can add or update previously provided information.
- They can adjust advertising preferences to stop seeing interest-based ads..
- They can choose to block or reject cookies and other identifiers on their browser or devices.
Terms of Use
We market and encourage the acquisition of our goods and services among adults or with their permission. Websites operated by Aapnah.com are not intended for use by those under the age of 18 (referred to as “Minors”). Children’s privacy is of the utmost importance, and Aapnah.com is committed to adhering to all privacy laws enacted in India under the Information Technology Act, 2000, and the Digital Personal Data Protection Act. Furthermore, we do not knowingly collect or solicit personal information from children under the age of 18, nor do we knowingly allow such individuals to register for an online account or post personal information on our websites.
Suppose we find that someone under the age of 18 has provided any personal information to or on any of the Aapnah.com websites. In that case, we will remove that information as soon as possible. On Aapnah.com, which does not sell items for purchase by children, any products relating to children must be purchased by adults. We do allow adult content on Aapnah.com, including images that may contain nudity or sexual activity. If any book contains such content, we mark it as adult content. All books marked as ‘adult’ will be placed behind an ‘adult content’ warning interstitial. There can be books that may contain covers like child abuse materials, but as an unrealistic theme that is mainly used for educational purposes rather than encouraging it.
Involvement from the user’s parents or guardians is necessary if the user is under 18 years old. We may collect personal information such as your name, email address, shipping address, billing information, and contact details when you create an account, place an order, or contact us. We collect payment information when you make a purchase, including credit card details or other payment methods. We may store records of your interactions with us, including emails, chat messages, and customer support inquiries. All this data will not be misinterpreted in the future or used for any illegal purpose. To stay aligned with market expectations, we frequently need to adjust our business. The notice will be updated accordingly, and depending on the policy requirements at the time, the data we collect today may also be modified.
Customer Support:
If you would like to make any changes to your current information, please remove your previous contact details so that you don’t receive updates to your old contacts. You can also reach us at:
- Email: help@aapnah.com
- Address: Apna Desi Utpad LLP, 7 Vijay Block, Street No. 1, Laxmi Nagar, New Delhi – 110092
- Call: +91-9870222086, Closed on Sundays and Public Holidays.
- Timing: 9 am to 6 pm
